Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- use our prescription request form, available Monday to Friday between 8am and midday and in the afternoons between 2pm and 4pm. We will respond within our opening times.
- using your NHS account (through the NHS website or in the NHS App)
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- use your Systmonline account
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, when we are open.
- post your repeat slip to us
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription from the pharmacy at least 3 working days after you have ordered it.
Our dispensary opening hours are Monday to Friday 8am to 1pm and 2pm to 6.30pm.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 01245 221777
If you have a repeat prescription, you may be required to undertake a regular medication review. Should this be the case, you will be informed when you submit a medication request. Should you require a review, please submit an eConsult or call the surgery to arrange an appointment.
Whilst you await an appointment, your medication will not be withheld – please continue to request your medication as normal.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.