Your GP surgery team is made up of a range of healthcare professionals with the expertise to help you with your health needs.
Often the perception is that patients have to be treated by a doctor; however this is not always the case as doctors within your GP surgery are supported by a specialist team of nurses, healthcare assistants, clinical pharmacists, advanced nurse practitioners, physician associate and enhanced paramedic practitioners (ECPs).
Receptionist – Care Navigators
Receptionists form a central part of our practice team. They are all undergoing specialised Primary Care Navigation training to ensure that your appointment is made with the right clinician to help you with your problem. This will include non-clinical concerns as we have a practice based social prescriber and will be very soon hosting Citizen Advice Bureau weekly sessions. They may ask you to give some details about your request for an appointment to make sure you receive the care you need. All information given is strictly confidential.