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The Beacon Health Group DNA Policy 

Too many appointments per month are wasted by patients not turning up each month.  If we added up all the appointments that are wasted, we would be able to afford to have an extra GP session!

We realise that everyone can make mistakes however, we have a minority of patients who miss appointments regularly and this impacts significantly on other patients, increases the waiting time for appointments and is a waste of resources.

We have a policy in place to take action in these circumstances which has been fully approved by our Patient Participation Group.

Please click on the following link to view the DNA policy:-

The Beacon Health Group DNA Policy

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